Depending on your
system settings, you may receive an e-mail telling you that a team
member has made a change to their details. If this option isn’t set
on your system, you can check the
Self Service Authorisation
screen to see if there are any requests waiting for authorisation.
The
Self Service
Authorisation screen lists all requests that have been placed by
your team members that are waiting for authorisation.
You can use the
information displayed to decide whether or not to authorise the
change.
Selecting requests to authorise/refuse
There are a number of ways to select
the particular request that you want to process. To select:
-
all the requests
displayed, click Select
-
all the requests
from an individual, tick the box in the first column
-
a single request,
tick the box in the second column
If you have selected a number of
requests, you can click Deselect to deselect all of them.
Authorising/refusing
changes
Once the relevant requests are
selected, simply click Authorise or Delete. The
employee's record will be updated (for authorised requests), and
their summary of requested changes will show the new status.
Cancelling changes
You can cancel requests on behalf of
your team members. To do this, select the appropriate request, and
click Cancel. No changes will be made to the employee's
details, and their summary of requested changes will show that the
request was cancelled.
Maintaining
self-service fields
Self-service fields are
maintained by system administrators. Click
here for more information.